Conditions of Business
General terms and conditions and customer information
WAB Präzisionswerkzeuge GmbH & CO. KG
Am Sandbuckel 14
68809 Neulußheim
Represented by the general partner:
THK-Verwaltungsgesellschaft mbH
Neulußheim
Registergericht: Amtsgericht Mannheim
Registernummer: HRB 700213
Managing Director: Heinz Kuppinger, Tobias Kuppinger
Telefon: +49 6205 37277
Telefax: +49 6205 37700
Email: verkauf@wab-pw.de
WAB Präzisionswerkzeuge GmbH & CO. KG
Registergericht: Amtsgericht Mannheim
Registernummer: HRA 700079
Umsatzsteuer-ID: DE246057639
I. General Terms and Conditions of Business
1 Scope of application
For business relations with our customers, the following General Terms and Conditions of Business apply in the version valid at the time of ordering.
Customers are both consumers and entrepreneurs. A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor their independent professional activity. Entrepreneur is a natural or legal person or a partnership with legal capacity, which acts in exercise of its commercial or independent professional activity when concluding a legal transaction.
2 Offer and conclusion of contract
The presentation of the products in our internet store is not a legally binding offer, but a non-binding online catalog.
The subject of the contract is the sale of goods via our internet store. After entering your personal data, successfully passing through the individual order steps and by clicking the appropriate button, in the final step of the ordering process, you submit a binding offer to purchase the goods contained in the shopping cart. Before submitting the order, you have the opportunity to detect any input errors and correct and/or modify them with the help of the correction function.
The confirmation of receipt of the order follows immediately after sending the order. This automatic confirmation of receipt merely documents that the order has been received by us and does not constitute an acceptance of the order.
We are entitled to accept your order within 2 days after receipt, by sending an order confirmation in writing or in text form (e.g. email), in which you are requested to pay, the processing of the order or the delivery of the goods is confirmed.
Deviating from this applies to consumer customers: A binding contract can also be concluded beforehand if you choose an online payment method and make the payment immediately after sending the order. In this case, the contract is concluded at the time when the corresponding payment service provider confirms the execution of the payment order.
3 Payment
Only the payment methods shown in the order process are accepted. The available payment methods and information about possible additional costs of a payment method can be viewed in advance on the information pages of our internet store.
4 Delivery
The delivery takes place by sending the goods to the address provided by the customer.
The delivery is made against the packaging and shipping costs shown in the order process. Information on any delivery restrictions and on any packaging and shipping costs incurred can be viewed in advance on the information pages of our Internet store.
If, despite careful planning, an item is not available through no fault of your own, you will be informed by e-mail and any payments already made will be refunded.
5 Retention of title
The delivered goods remain our property until full payment of the purchase price.
Deviating from this, the following applies to business customers: We reserve the right of ownership of the goods until all claims from the current business relationship have been settled in full.
6 Warranty
The warranty is subject to the legal regulations.
Deviating from this, the following applies to entrepreneurial customers: Warranty claims due to defects of the goods are subject to a limitation period of one year from the passing of risk. Excluded from this are claims for damages, claims due to defects which we have maliciously concealed and claims arising from a guarantee which we have assumed for the quality of the goods. Also excluded is the right of recourse according to § 478 BGB. The statutory periods of limitation shall apply to these excluded claims.
7 Damage in transit
For consumer customers: Please make a complaint about transport damages to the deliverer as soon as possible and contact us. The contact details can be found in the imprint. Please note that failure to make a complaint or contact us will have no consequences for your legal warranty rights. However, you help us to be able to assert our own claims against the transport company.
The following applies to business customers: You must inspect the goods immediately after receipt for correctness, completeness and defects in accordance with § 377 HGB.
8 Choice of law and commercial jurisdiction
The law of the Federal Republic of Germany shall apply to the contractual relations between us and the entrepreneurial customer. The application of the UN Sales Convention is excluded.
The place of jurisdiction for all disputes arising from the contractual relationship between the customer and us is our company headquarters, provided that the customer is a merchant, a legal entity under public law or a special fund under public law.
II. customer information:
1 Codes of conduct
We are a member of the association of secure and reputable Internet shop operators e. V. and have subjected ourselves to the examination criteria there and to the extrajudicial arbitration board which is free of charge for our customers.
http://www.internetsiegel.net/Pruefungskriterien.pdf
http://www.internetsiegel.net/html/schlichtungsstelle.html
2 Technical steps leading to the conclusion of the contract and correction possibilities
You can put the desired goods into the virtual shopping cart without obligation. You can access this at any time and view, correct and/or delete its contents. If you want to buy the selected goods you have to go through the order process by entering your personal data and choosing the desired shipping and payment method. You can cancel the order process at any time by closing the browser window or by sending the order. You can detect possible input errors before sending the order and correct them with the help of the correction functions. The contract is concluded in accordance with passage 2 of our General Terms and Conditions (in Part I. General Terms and Conditions).
3 Essential characteristics of the goods
Information on the essential characteristics of the goods offered by us can be found in the respective product descriptions in our Internet store.
4 Contract language
The language available for the conclusion of the contract is German.
5 Delivery times
The delivery time can be found in the respective offer in our internet store. If no details are given there, the delivery time for national deliveries is a maximum of 5 days and for international deliveries a maximum of 10 days. If Sundays and holidays fall into the delivery time, the delivery time is extended accordingly.
6 Complaints
Complaints, claims and other warranty claims can be made at the address given in the imprint.
7 Information on alternative dispute resolution
The EU Commission has created an Internet platform for the online settlement of disputes (so-called "OS platform"). The OS platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase contracts. The OS Platform can be reached under the following link: http://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
8 Warranty
The warranty is provided in accordance with the information in passage 6 of our General Terms and Conditions (in Part I. General Terms and Conditions).
9 Storage of contract text
The complete text of the contract is not stored by us. You can view the general terms and conditions of contract on our website at any time and save them on your computer. The concrete order data as well as the general contract conditions together with customer information will be sent to you by email. The concrete order data can be viewed in the login area upon registration.
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